Note: This site is currently "Under construction". I'm migrating to a new version of my site building software. Lots of things are in a state of disrepair as a result (for example, footnote links aren't working). It's all part of the process of building in public. Most things should still be readable though.

The Kano Model Of User Experience Over Time

I don't remember where I got this one. Need to get the source and do a write up with this.

A graphic showing the Kano model of user experience over time